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Perspective / Identity and access

Access is a business decision. Treat it like one.

The most useful access review starts with who should be able to do what, and why.

SRA · Perspective4 min read

The management question

An account list can describe who has access. It cannot decide who needs it. That judgement needs an owner who understands the work, the information and the consequences of inappropriate access.

Start with one important workflow

For a professional services firm, begin with a client-document workspace. Identify who should read, change, share and administer it. Ask the business owner to explain the intended permissions before comparing that expectation with a current access list.

Look for evidence of change

Joiners, role changes, departures and supplier engagements all alter access needs. NCSC guidance recommends processes that keep permissions aligned as those circumstances change. An old approval should not become an indefinite assumption.

A practical leadership discussion

Ask three questions at the next review: who owns this access decision; what evidence shows that current permissions match it; and who will resolve exceptions? Give each unanswered question an owner and a date. A review becomes useful when someone can explain what changed as a result.

What this does not establish

A permission list alone does not prove that accounts are secure or that monitoring is effective. Authentication, privileged activity and service-account access may need separate examination. Agree those boundaries before describing a review as complete.

Questions to take to your team

  • Which information would cause the greatest harm if shared incorrectly?
  • Who can approve or remove access to it?
  • When did someone last verify the current permissions?

Sources and limitations

This piece draws on public guidance and adds proposed advisory interpretation. It is not an assessment of your business or a substitute for confirming your actual arrangements.

NCSC · Identity and access management (opens in a new tab)

Source consulted 31 October 2026. No affiliation with or endorsement by the source organisation is implied.

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